Why travel with us ?

24-Hour on The Ground Support

Travel can be unpredictable, so our teams are dedicated to providing you with support every hour of the day. Whether you need to confirm a booking, make a change or add to your itinerary, our teams are here to help 24/7.

 

100% Local Guides

Unique and Customizable Tours

Every one of the tours we design is unique – because each of our clients is unique! When you customise a tour with us, you can rest assured that our team is working hard to make your perfect itinerary a reality using our dynamic portfolio of options.

 

Easy Booking

Instant book with suppliers in real time

Wide Range

10000+ Tours and activities across 20 countries

Customer Experience

With 98.7 CSAT we always exceed your expectations.

Our commitments to total quality

We take pride in our ability to deliver excellent customer service. In 2016, on average, customers who travelled with LV Travel rated our services 8.0 out of 10 (exceed expectations). Nevertheless we put relentless efforts on improving the scores across the board (including tour guides, vehicles, meals, accommodation and the overall experience). 

Our Promise of Safety

Our client’s safety is paramount. From detailed regional safety reports to guides receiving international first aid training, we do all we can to ensure the safest tour possible

Our Responsibility and Ethics

LV Travel promote and practice sustainable and ethical tourism wherever we go. We work hard to empower local communities and ensure that both they and our clients benefit from the tours we run.

A Direct Line To Our General Managers

All our clients receive contact details of our expatriate general managers who are always available and happy to solve any problems that may arise during the booking process or when the clients are in country

High Quality Service On The Ground

We are committed to providing the highest quality of service possible in our destinations. We have a strong guide training program, use the best vehicles and work only with preferred suppliers which are all subject to regular and rigorous inspections.

We guarantee a 24-hour response time for all inquiries.Senior staff members are on call 24 hours a day, seven days a week to resolve any problem or emergency that may arise

Best Competitive Prices

Our long term relationships with local service providers, hotels, transportation companies and multilingual tour guides allow us to offer your clients the best services at very competitive prices

Carefully Selected Experiences

Innovative Products

We are dedicated to constantly improving and innovating products in order to provide a broad range of travel products which allow you to differentiate your travel agents from your competitors and satisfy the needs of all your clients

In-depth Local Knowledge

Our offices are staffed by young, energetic and motivated local and international professionals who bring their passion and decades of experience in the tourism industry to their work. A winning combination of Eastern and Western skills enables us to offer unparalleled travel options.

We provide professional and helpful tour guides that speak English, French, German, Spanish, Japanese and Italian fluently, making your  trips much more enjoyable 

Business Method

We sell tours to travel professionals only (tour operators and travel agencies) in the respect of the distribution network. We attend to travellers on behalf of our professional clients

We provide full support  to our partners, including in-house training, familiarization trips, email news updates, and visits by our marketing and front-line staff to client offices and trade events around the world